Q: Do I need an account to place an order?
A: Yes, creating an account is required to complete your purchase, track orders, and manage your order history.
Q: Can I cancel or modify my order after placing it?
A: Orders are processed quickly. If your order has not yet entered processing or shipment, please contact us immediately at [email protected] with your order number. We will do our best to assist.
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.
Q: In what currency will I be charged?
A: All orders are processed in U.S. Dollars (USD), regardless of any currency displayed on the website.
Q: Where do you ship?
A: We currently ship within the United States only.
Q: How long does delivery take?
A:
Delivery times may vary during peak seasons or due to carrier delays.
Q: What types of decor products do you offer?
A: We offer a curated selection of living room and bedroom decor, including decorative accents, wall art, lighting, and functional home accessories.
Q: What materials are your decor items made of?
A: Our products are crafted from high-quality materials such as wood, metal, glass, fabric, and durable composites, depending on the item. Specific materials are listed on each product page.
Q: Are your decor items suitable for different interior styles?
A: Yes, our collections are designed to suit a variety of styles, including modern, minimalist, cozy, and contemporary aesthetics.
Q: How should I care for my decor items?
A:
Q: Do decorative items require special maintenance?
A: Most items require minimal maintenance. Please refer to individual product instructions for specific care recommendations.
Q: What is your return policy?
A: You may request a return within 30 days of delivery. Items must be unused and returned in their original packaging. Customized or final sale items are not eligible for return unless defective or incorrect.
Q: How long does it take to receive a refund?
A: Once your return is approved, refunds are processed within 5–10 business days, depending on your payment provider.
Q: Is my payment information secure?
A: Yes. We use secure, PCI DSS–compliant payment processors and do not store your full credit card details.
Q: Do you share my personal information?
A: We only share information with trusted partners (such as payment processors and shipping carriers) as necessary to fulfill your order. We do not sell your personal data.
If you have additional questions about our products or your order, please contact us:
Email: [email protected]
Our support team is always happy to assist you.
